MX Outfit - Motocross Riding Gear
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MOTOCROSS GEAR

 
MX COMBO SETS
   O'Neal Element
 
   Helmets
   Jerseys
   Pants
   Gloves
   Boots
   Protection
   Goggles
   Socks
 
STREET HELMETS
 
 
 

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CUSTOMER SATISFACTION IS 100% GUARANTEED

Exchange policy

  • We will process an exchange on unworn, unused, and unwashed products within 30 days of the date of purchase. All items must include all original manufacturer's packaging. Packaging must be in good condition.
    Do not ship helmets and boots without a shipping box. Box that comes with helmets and boots is not intended to be used as shipping box and product might arrive damaged.

  • Exchanges will be accepted within 30 days from ship date.

  • To replace a product, you will need to obtain a Return Merchandise Authorization (RMA) and return address prior to returning the item. Please contact us to receive this information. Specify items you wish to exchange. Exchanges are subject to product availability.
    NOTE: All packages received without a RMA number on the outside of the package will not be processed and will be returned to sender.

  • Returns must be received within 15 days of the RMA issue date or 30 days for international orders.

  • Customers are responsible for shipping fees on all exchanges. This fee does not apply if items sent incorrectly.

Return Policy

  • We will process a refund on unworn, unused, and unwashed products within 30 days of the date of purchase. All items must include all original manufacturer's packaging. Packaging must be in good condition.
    Do not ship helmets and boots without a shipping box. Box that comes with helmets and boots is not intended to be used as shipping box and product might arrive damaged.

  • To return a product, you will need to obtain a Return Merchandise Authorization (RMA) and return address prior to returning the item. Please contact us to receive this information.
    NOTE: All packages received without a RMA number on the outside of the package will not be processed and will be returned to sender.

  • Returns must be received within 15 days of the RMA issue date or 30 days for international orders.

  • A 15% restocking fee will be applied to all returns. Shipping cost is not refundable. Actual shipping cost will be deducted for all returns including orders with shipping discount. If you return part of the order, shipping cost withhold will be prorated.

  • Customers are responsible for shipping fees on all returns.

If a return is shipped without a valid RMA number written on the outside of the package, item is used, damaged, labels or packaging are missing, the items will be returned to the customer at the customer's expense.

When returning the product, we strongly recommend the use of a carrier that can track packages. You are also responsible for insuring the returned item. We are not be responsible for any shipping loss.


Socks Policy

We will not accept returns or exchanges on socks due to hygiene reason.

Declined Delivery / Address errors

All refused packages or any returns to MX Outfit due to incorrect address or absence of the recipient or decline to pay import tax on international orders, we will process a refund, less any shipping charges that we incurred. A 15% restocking fee will be applied to such returns.


Warranty Claims

All warranty issues are the responsibility of the manufacturer. We cannot be responsible for manufacturer policy and/or processing.


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